Archived explainer. For the current picture see today's CXM page.
Why Is SPRINKLR INC A (CXM) Stock Down Today?
By the Top Tier Newswire AI Desk · September 3, 2026 at 12:25 AM ET · reviewed against 14 wire stories
SPRINKLR INC A (CXM) is down -8.55% in the latest session. Our newswire has captured 14 stories on CXM across 8 sources in the last 36 hours, with AI sentiment reading mixed (avg 48/100).
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Sprinklr Inc A (CXM) fell 8.55% to $6.95 in a session marked by a mix of earnings-related concerns and downward guidance. The stock’s sharp decline followed the company’s second-quarter fiscal 2027 earnings report, which showed revenue of $213.7 million, below estimates. Subscription revenue growth slowed, and the company cut its non-GAAP EPS guidance for the fiscal year. These developments, combined with weak AI momentum and services margin pressures, prompted investor caution.
What Happened
Sprinklr reported Q2 revenue of $213.7 million, up 1% year-over-year, but below the estimated $214.4 million. Subscription revenue, a key metric for the SaaS company, showed growth but at a slower pace than expected. The company also lowered its FY2027 non-GAAP EPS guidance to $0.47 from a previous range of $0.48 to $0.49, missing the consensus estimate of $0.49. Additionally, Sprinklr reduced its Q3 EPS forecast to $0.11 from $0.13 and set a revenue outlook of $215 million to $216 million, below the $216.3 million estimate. The earnings call highlighted ongoing challenges in professional services and margin pressures, despite progress in AI ARR growth. These factors contributed to the stock’s significant decline.
What The Data Shows
The stock has declined 2.0% over the past eight sessions, from $7.40 to $7.25, and closed today at $6.95, below its 52-week range of $4.71 to $8.69. Trading volume was elevated, though specific figures were not provided. The stock also printed 16 fresh 52-week lows on September 2, indicating broad weakness. In the last 90 days, insiders have sold 9 times, totaling $2.2 million, with no insider purchases reported. Congressional trades included one buy and two sells by Donald J. Trump, though these occurred outside the 90-day window.
What To Watch
The company’s next earnings report is not scheduled, but coverage breadth remains a key factor to monitor. Analysts and investors will likely continue to assess Sprinklr’s ability to gain traction with AI initiatives and improve its services margin.
AI-assisted analysis composed exclusively from headlines and data on the Top Tier newswire. Public view is delayed 4 hours from real time. Not financial advice.
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